Outsourcing call center solutions is considered a competent business strategy because it helps in carrying out a variety of tasks…
The concept of a business and its meaning has changed significantly in the last couple of decades. With the growing…
We humans have an inherent urge to grow in life. This is the reason why we have a tendency to…
The call center industry attracts maximum proportion of newcomers. People who are fresh out of college and have no prior…
To feed oneself and their family is the reason why people work. Food indeed is the most fundamental and recurring…
Apart from the basic functions like breathing, eating, sleeping, the one thing that we humans cannot survive without is communication.…
There are some forbidden words, which should never be uttered. Saying them makes the matters worse, ALWAYS! There is a…
A mythical legend says that ostriches bury their head whenever they are threatened with a predator. Doing so, they imagine…
To begin with, the purchase funnel is no more how it used to be in 1880s when Elmo Lewis proposed…
The call center environment requires one to walk the tightrope between qualitative performance and quantitative output all the time. The…