Call Center

Square Meals for Call Center Agents

To feed oneself and their family is the reason why people work. Food indeed is the most fundamental and recurring…

11 years ago

Success Through Right Communication

Apart from the basic functions like breathing, eating, sleeping, the one thing that we humans cannot survive without is communication.…

11 years ago

The Dilemma Between Quality and Quantity at The Call Center

The call center environment requires one to walk the tightrope between qualitative performance and quantitative output all the time. The…

11 years ago