Customer attrition is one of the biggest reasons for business debacles. Companies that fail to stop customer turnovers often fail…
Covid-19 has been nothing short of a business killer. Many companies have gone bankrupt due to their inability to function…
Over the past few years, call answering services outsourced have become an essential part of business processes. There are constant…
Outbound calling is very important for business promotions and gaining quick results. Unlike advertising and other media promotions, outbound calling…
Call center business is a very complex field that requires good management for its success. Understanding the strengths and weaknesses…