Nowadays, analytics are everywhere. Big data, AI (Artificial Intelligence), BI (Business Intelligence) and what not, there are so many technologies…
The end goal for each Agent who works at our customer support inbound call center is – complete customer satisfaction.…
The customer service representatives (CSRs) are the main pillars that establish the construction of a sturdy call center. The individual…
The revolution of customer service led by the call centers in the modern business chapters has virtually changed the perspective…
The progress of a business organization completely depends upon the consumers. Therefore, it is very important for the organizations to…
Inbound call center services are like a single point of contact created for the customers, which is why; they serve…
In the light of intense competition between companies, the role of call centers has become extremely important. At Bluechip Callcenter,…