Customer attrition is one of the biggest reasons for business debacles. Companies that fail to stop customer turnovers often fail…
A call center process is dependent on many factors for its success. The proficiency of agents, the motivational ability of…
While looking to outsource customer services, there are a number of options in front of a company owner. The BPO…
Many companies run call centers in-house, while others prefer to outsource call center to third-party vendors. Outsourcing is a great…
Covid-19 has been nothing short of a business killer. Many companies have gone bankrupt due to their inability to function…