Himanshu Shami

Small Businesses That Should Hire Call Centers

Generally, call centers are known to reinforce the relation between the clients and the company. The call centers mainly have…

10 years ago

Why Outbound Call Center Services are So Essential for your Company?

There is a conception that outbound call center services are solely made for the purpose of making telemarketing calls through…

10 years ago

A Guide to Routing as a Part of the Contact Center Solutions

A contact center is an area where the phone never stops ringing and the pings keep on coming endlessly. Have…

10 years ago

How to Make Your Customer support services More Customers Centric?

Customers are the most important members of a business, whether it is small or large. They are sources of revenue…

10 years ago

Rising Trends in the Contact Center Industry

Over the years we have evolved with the persisting trends in the industry. We are not a blindfolded call center…

11 years ago