Having worked with a call center early in my career, I believe I am a lot more sensitive while talking…
Email marketing is a vital element of the twenty-first century. It is just one of the most useful techniques of…
Call center industry is just like living organisms. It continues to evolve for becoming fit for the survival with changing…
Every firm aims to improve the sales of their products/services by applying cross-selling and upselling techniques. Let’s first understand what…
Generally, call centers are known to reinforce the relation between the clients and the company. The call centers mainly have…