The silent ‘Social’ revolution in Call Centers

12 years ago

Customer behavior is forever changing. And accordingly the methods of customer service as well. Earlier in the days of yore,…

Inbound Call Center Services That Fit Your Budget

12 years ago

Attending phone calls is no mean task. You have to be calm and polite throughout as you answer largely similar…

Top 3 Technology Trends in BPO and Call Center Service Industry

12 years ago

There was a debate on one of the Google hangouts on the topic – “Will Technology Kill the Call Center?”…

Customer is the King of Your Business Kingdom

12 years ago

You have to conquer the market. You have to expand your empire. In more ways than one, your business is…

Make Your Business Work 24×7, Not Your Employees

13 years ago

None of us likes to work on holidays, yet everybody expects their customer care center to be working on a…

Call Center Services for Small Businesses on the boom

13 years ago

The big picture seems to be changing. Small is the new big. Or at least here at BlueChip! The numbers…

How to Choose Between Human Answering Phones and Automated IVR Services?

13 years ago

Every business which needs a service to just basically receive their phone calls gets confused whether should they go for…

Client Calibrations are the definers of Quality at Bluechip Call Centers

13 years ago

We at Bluechip Callcenter have a simple, fundamental work principle– ‘Highest priority to highest quality.’ From the smallest trivial tasks…

How Can Businesses Hire the Right Call Center Outsourcing Vendor?

13 years ago

Partnering with the right call center outsourcing vendor is very important for organizations. As they are going to trust them…

New members join the BlueChip Call Centers family

13 years ago

Fresh faces bring in a breath of fresh air, and this is why we love hiring at the Bluechip Callcenter.…