This box fixed on the wall is the custodian clock of our office, fondly called by all Agents as the…
None can deny the importance of having satisfied customers as they are the most important aspect of today’s business setup.…
One of the major problems faced by agents working in a call center outsourcing company is the background noise. Management…
Trainer explaining the nitty-gritty of a Process, Agents questioning, nodding, jotting down simultaneously, there is never a dull moment in…
The customer service representatives (CSRs) are the main pillars that establish the construction of a sturdy call center. The individual…
The rising cost of the technology infrastructure and demanding labors in the developed nations have forced many prime businesses to…
Call center industry blooms only with the qualitative service and the services can only be better when the BPOs hire…
The operations department of call center repeatedly devotes their precious time and effort in data monitoring and display solution. All…
The revolution of customer service led by the call centers in the modern business chapters has virtually changed the perspective…
Call center services gets utmost popularity only when the customer care service levels is meeting the demands of the customers.…