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Answering Services

We have expertise in delivering efficient and precise outsourced answering services that significantly save time and reduce expenses of your customers. Further, it also helps you in reducing your overhead expenses and saves your time.

The Process: A team of professional call center agents dedicatedly works on your behalf and ensures that all the calls that come in get properly answered. We can also deliver 24x7 phone answering services if you require so as we operate round the clock. All the calls are politely received by our agents who collect the necessary information from the caller along with their queries, questions and reason for calling.

Upon completion of the call, the operator can
  • Convey the message on cell phones or any other medium of your choice
  • Retrieve the message upon storage
  • Forward the message to a complimentary voice mail box
  • Call the client and deliver the message
  • Send an Email or fax regarding the messages to the client.

Applications of Answering Services
  • Account Status
  • Shipment Tracking
  • Calling Card Services
  • Locator Services
  • Emergency Notification
  • Lead Generation
  • Credit Collections
  • Mortgage Marketing
  • Appointment Reminders
  • Invoice Payment
  • Voice Mail and Call Back Systems
  • Payroll Services
  • Message and Recording Service
  • Fund Raising Projects
  • Product Ordering and Fulfillment
  • Inventory Services
Inbound
Call Center Services

Delivering highest level of customer satisfaction through latest infrastructure and communication system

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Outbound
Call Center Services

Quality controlled outbound call center services ensure timely and accurate delivery of work solutions & services

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IT
Services

Offering a wide range of IT services and solutions to fulfill even the most diverse business requirements

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Email
Support services

Offering quick, instantaneous and effective Email support services to help clients reach maximum customers...

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Chat
Support services

Prompt and accurate chat support services to provide well guided solutions to our client's customers.

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Backoffice
Support services

Focus on your core activities while we complete your non-core requirements through back office support

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