Team leaders play a very crucial role in a call center as they are responsible for handling teams of agents who communicate directly with customers. The responsibility of these agents is directly on these team leaders therefore it is necessary that they are well skilled and productive.
The end goal for each Agent who works at our customer support inbound call center is – complete customer satisfaction. We at Bluechip Callcenter adopt our self-developed model to accomplish this goal. Our methodical approach makes it simple for the clients to understand how our call center solution will ensure best customer satisfaction levels. We share our model with you, so that you may know the various factors that lead to a satisfied, delighted and loyal customer.
Besides being the night for celebrations, 31st December is also the Award night at BlueChip Callcenter. The Employees of the year, Team of the Year were announced.